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Automobile dealer: call script and WhatsApp templates

Copy, then replace the words in [brackets] with your own details. Keep WhatsApp messages short and only message people who have agreed to hear from you.

Opening call script

Ask which model and variant, expected purchase date, and whether there is an old vehicle to exchange. Confirm finance requirement, offer a test drive slot and send the on-road price on WhatsApp before ending the call.

WhatsApp message templates

  • Model brochure and on-road price

  • Test drive confirmation with location

  • Booking receipt

  • Delivery congratulation

  • Service due reminder

Messages sent on the WhatsApp Business API outside a 24-hour chat need a template approved by Meta. Treat these as drafts to submit, not pre-approved templates.

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