Hospitality: call script and WhatsApp templates
Copy, then replace the words in [brackets] with your own details. Keep WhatsApp messages short and only message people who have agreed to hear from you.
Opening call script
Ask the occasion, dates, number of rooms or guests and budget. Offer the matching package, mention the hold option with the advance needed to confirm, and book a venue visit if it is an event.
WhatsApp message templates
Room or banquet quote
Hold confirmation with expiry
Advance payment link
Booking confirmation
Thank you and feedback request
Messages sent on the WhatsApp Business API outside a 24-hour chat need a template approved by Meta. Treat these as drafts to submit, not pre-approved templates.
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