Real estate: call script and WhatsApp templates
Copy, then replace the words in [brackets] with your own details. Keep WhatsApp messages short and only message people who have agreed to hear from you.
Opening call script
Greet by name and confirm the project they enquired about. Ask BHK, budget, possession timeline and whether a home loan is needed. Offer two matching units, fix a site visit slot with pickup, and confirm the details on WhatsApp before ending the call.
WhatsApp message templates
Welcome and project brochure
Site visit confirmation with pickup point
Post-visit thank you and price sheet
Token receipt confirmation
Demand letter cover note
Messages sent on the WhatsApp Business API outside a 24-hour chat need a template approved by Meta. Treat these as drafts to submit, not pre-approved templates.
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