Restaurant and catering: call script and WhatsApp templates

Copy, then replace the words in [brackets] with your own details. Keep WhatsApp messages short and only message people who have agreed to hear from you.

Opening call script

Ask event date, number of guests, veg or non-veg and the venue. Confirm the budget per plate, offer two menu options with a tasting, and send the menu on WhatsApp before the call ends.

WhatsApp message templates

Menu and per-plate quote
Tasting invitation
Booking confirmation
Delivery update
Thank you and review request

Messages sent on the WhatsApp Business API outside a 24-hour chat need a template approved by Meta. Treat these as drafts to submit, not pre-approved templates.

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Restaurant and catering CRM

Pipeline, fields, automations and reports that come with the template.

Free tools

EMI and GST calculators and a WhatsApp link generator.

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