Travel and tourism: call script and WhatsApp templates
Copy, then replace the words in [brackets] with your own details. Keep WhatsApp messages short and only message people who have agreed to hear from you.
Opening call script
Ask destination, travel dates, number of adults and children, budget per person and hotel class. Confirm departure city and whether passports are valid, then promise an itinerary with price on WhatsApp by a set time.
WhatsApp message templates
Itinerary and quote
Advance payment link
Booking confirmation
Voucher pack
Welcome back and feedback request
Messages sent on the WhatsApp Business API outside a 24-hour chat need a template approved by Meta. Treat these as drafts to submit, not pre-approved templates.
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